Handy FAQs
We appreciate receiving your inquiries and understand that having all the answers to your questions in one place is very convenient. To make things easier for you, we have created a Handy FAQ section that will be updated frequently with the most common queries from our valued customers.
If you have any questions or concerns, please reach out to tablelandsfarmtofork@gmail.com
Shopping Online
Our Shares are only available for purchase online. However, you can purchase individual cuts and local produce at the farm stand.
Our goal is to ensure that all our products arrive fresh and frozen for 100% customer satisfaction. As our products are perishable, we do not accept returns. However, we are committed to resolving any issues or problems with your delivery. Please reach out to us via email at tablelandsfarmtofork@gmail.com
We aim to deliver our orders on the first and third Friday of each month, with a four-week lead time that includes hanging and cut-off times. Estimated delivery times are listed on each of the product pages.
We offer delivery to the Cairns Area and the Tablelands. More information can be found here.
Each cut will be bagged and clearly labeled. Dog bones and pet mince are kept separate. All our meat is delivered frozen.
General Questions
We offer a wide range of meat cuts at the farmer’s markets, including steaks and mince, among others. All meat sold at the market is frozen and portioned into packs containing 2 or 4 pieces. Mince is sold in 1 kg portions.
We have a 100% customer satisfaction of our product arriving fresh and frozen. Due to the nature of the product, we do not accept returns. Please email us at tablelandsfarmtofork@gmail.com for support.
Shares
Our Shares are only available for purchase online.
Order place with 4 week notice are able to be customised. Once your order is placed, you will receive a unique order number. You can then fill out a Cut Up Form on our website to specify the required cuts and portions.
